Privacy policy.
ARO Forecasting Pty Ltd ACN 163 237 401 and its licensees (ARO) are bound by the National Privacy Principles contained in the Privacy Act 1988 and the Privacy Principles (Privacy Amendment [Private Sector]) Act 2000 (Commonwealth) and are committed to protecting your privacy in accordance with Australia’s National Privacy Principles. You can be sure that we will only use your personal information as stated in this Website Privacy Policy (Privacy Policy). To assist you in making informed decisions when using the website, please read through this Policy.
The purpose of our Privacy Policy is to explain how we collect, use and safeguard the personal information you provide to us when you visit and contribute to our website.
Collection of Information
Information collected from you is primarily for two purposes:
To customise your experience of the ARO website to make it more accessible to users, with more relevant content
To ensure all contributed content is correctly attributed.
There are two ways to access our website: as an anonymous user for demonstration/training purposes, or as a registered user. The type of information gathered and used about you varies in accordance with your user status.
Anonymous Users
ARO automatically gathers anonymous information to monitor the use of our Website, such as the numbers and frequency of visitors to each section of the website, and the region from which access to the website is gained. This information is collated from log files which record details of each Website transaction.
Registered Users
In order to manage and control appropriate access to your business information and provide you with information on who is using your business information, you are required to be a registered user. Users who chose to register with us will be asked to provide the following information:
Your name
Your organisation
Your email address
Your contact telephone number.
When you choose to publish content on the Website, including comments and attachments, be aware that your name will be displayed. This is to ensure proper attribution and accountability of the information published. No other information about you will be publicly accessible.
As with anonymous users, each transaction conducted on the ARO website is automatically recorded in the log files of website transactions.
Use of Personal Information
ARO will primarily use the personal information we receive for the purpose of attribution of content you have published. We will not use any individually identifying personal information without your consent, except for instances of breach of the Website Terms of Use.
The information collated from log files of website transactions provides us and your business with aggregated data only about activity in relation to your business information and contains no identifying information.
It enables us to determine the extent to which users access different parts of the website, to monitor customer demand and preferences. From evaluation of this data, ARO can work to constantly improve the website and its content relevance for users.
We may use information from log files when investigating suspected breaches of the ARO Terms of Use. For example, where the website has been vandalised or material posted under another person’s name without their consent, we may access the log files to investigate the source and take corrective action.
We may also use this information to investigate technical issues related to the performance of the website. For example, a poorly behaving process may place excessive load on the website. We may use data collected in the log files to identify the source and take corrective action.
Cookies
When you access the website as a Registered User, ARO may use your personal information to customise your experience. A cookie is a file a website saves to your computer. It records information such as website preferences so that when you re-visit the website, those settings are recalled. Unless otherwise blocked within your browser settings, our website will set a user’s cookie to customise your user experience. If you choose not to accept cookies, they can be blocked through your browser options.
User Cookie
The user cookie will store your user preferences as set when you registered. For users that have not registered, only your accessibility option will be stored.
Disclosure
There may be occasions when ARO is required by law to disclose the personal information we hold about you to third parties. In the event ARO is investigating inappropriate use or technical issues we may disclose information in log files to Internet Service Providers and law enforcement authorities, in order to further investigate the issue. In circumstances where illegal activity is suspected, ARO may make log files available to law enforcement authorities.
By accessing our website, you consent to us disclosing your personal information to third parties if we have reason to suspect that you have committed a breach of any of our terms and conditions, or have otherwise been engaged in any unlawful activity, and we reasonably believe that disclosure is necessary to the Police, any relevant authority or enforcement body, or your Internet Service Provider or network administrator or as required or permitted by any law (including the Privacy Act).
Under no circumstances will ARO sell or receive payment for licensing or disclosing your personal information.
Complaints About Privacy
If you have any complaints relating to online privacy issues on the ARO website, please notify us in writing. Whilst we accept no liability for any material or links posted to the website, we will investigate all complaints. You can contact us by accessing our details on the Contact Us page.